FAQs

Yes! It is definitely real spring water. We source the water for every single bottle from our privately owned property in the Margaret River region. Our bottling plant is located at the site of the underground spring itself so we can draw the water fresh from the ground when we need to produce a small batch of water bottles. We never use anything but water from this site, bottled at our own production facility. This is why we say 'Single Origin' on the label now.

We do not add anything to our spring water at all. All natural waters have their own unique taste and feel dependant on the environment at the location of the spring and we pride ourselves on bottling our spring water with as little change from its original state in the aquifer as possible. We still have to filter it to ensure the quality, but we filter gently so as not to change the water's natural organoleptic qualities (taste, appearance and smell combined). This is known as 'fine water'.

Yes, all Margaret River Natural Spring Water bottles are BPA free. BPA is found more commonly in rigid plastics used in reusable items, as opposed to PET. It is rare to have BPA in any new reusable or single use plastic material.

For 15 litre home deliveries there are some things to consider before ordering, including:

• How many people will be drinking the water?
• Will you use it for drinking only or also in some cooking? What about for tea and coffee?
• Is it summer or winter (you will drink a LOT more in Summer!)*
• How much space do you have to store extra bottles?
• Will you set up a subscription or order as needed?
• Do you have guests staying with you?
• Are you going on holidays?

If in doubt, send us an enquiry using the form on our Contact page, we are always happy to help.

Due to the distance we only provide our 15 litre refillable dispenser bottles locally in Margaret River, Busselton and surrounds. This ensures we can collect and re-use the bottles every time.

Currently we cannot deliver our 600ml and 1.5 litre cartons of water to home addresses anywhere outside of the Margaret River and Busselton local area. Due to popular demand we are working on a solution to this.

You can purchase our water, starter kits and accessories from our online store for local South-West delivery to your home or office.

Generally, we sell our spring water to independent retailers such as IGA Supermarkets, Farmer Jack's stores and many other privately owned convenience stores, cafes and small businesses.

To find your local stockist, visit our Stockists page where you can search our interactive map.

If you have a wholesale enquiry, please fill in our wholesale enquiry form.

We will get back to you with a price list and other relevant information for your consideration.

Please note, in the South West all sales are dispatched direct from our warehouse. In Perth, we may get help from our distributor.

Yes, our bottles are made from PET and have a '1' in the triangle recycling symbol. PET is the most commonly recycled type of plastic.

We are a 'First Responsible Supplier' in the Containers for Change Program in Western Australia and Queensland and Exchange for Change in New South Wales. This means you can return your Margaret River Natural Spring Water bottles to a collection point for a 10c refund per bottle. We hope to start using recycled bottles soon, when thy are finally available to small bottlers like us.